VHMC. Maintenance control, staffed around the clock.

One call puts a controller on your event

A dedicated maintenance controller coordinates mechanics, parts, logistics, and vendors from the first discrepancy through return-to-service. After hours, weekends, holidays, or whenever your team is unavailable.

AOG right now? Call 917-732-7337.

What your controller handles

You fly the airplane. We run the event.

When something breaks, someone has to work the phones: find a mechanic, chase the part, arrange shipping, keep the shop honest, and keep everyone informed. That someone is your VHMC controller, a maintenance professional who owns the event until the aircraft is back in service.

  • Mechanics and repair stations located and dispatched, wherever the aircraft sits.
  • Parts sourced through our specialists and supplier network, with expedited shipping coordinated.
  • Vendors and quotes managed on your behalf, with you approving every decision.
  • A full record of the event in your account, from discrepancy to return-to-service.
AOG event, N650AT · KTEB
Discrepancy called in, 22:14
Controller assigned · owner notified
Open
Mobile mechanic dispatched
On site 23:05 · troubleshooting
In work
Part located, serviceable
8130-3 · counter-to-counter tonight
Confirmed
Return-to-service, 06:40
Logbook entry filed · event closed
Complete
One controller on the event, start to finish
How it works

From phone call to return-to-service

1

Call it in

Call the line or open an event from your account. A controller picks it up, gets the facts, and owns it from there.

2

Your controller goes to work

Mechanics, parts, logistics, and vendors, coordinated for you. You get updates as they happen and approve every decision that costs money.

3

Back in service, documented

The aircraft returns to service and the whole event, every call, quote, and sign-off, is on record in your account.

Coverage

There when your team is not

AOG response

When the aircraft is down, the event is worked first, day or night, with parts and mechanics moving in parallel.

After hours, weekends, holidays

Coverage for the hours your director of maintenance cannot be awake for. Nights, weekends, holidays, and vacations.

Every event on record

Calls, decisions, quotes, and sign-offs land in your account as the event unfolds, so the paper trail writes itself.

Get started

Put a controller behind your operation

Register your aircraft and talk to our team about coverage that fits how you operate. And if you are AOG right now, skip the form and call 917-732-7337.